If previous withdrawals haven’t been deducted from your pay, they’re called pending repayments and will be deducted from your next pay.
If you have a pending repayment, it’s likely for one of these two reasons:
Reason 1: Your previous withdrawals haven’t been deducted yet
If this is the case, your withdrawal will be deducted by payroll soon. You’ll be able to withdraw from the app again once you’ve earned double the amount you owe.
If you’d like this repaid sooner, reach out to us and we’ll guide you through making the repayment manually.
Reason 2: Your employer hasn’t confirmed the deduction yet
If this is the case, you’ll need to wait until your employer confirms your withdrawals have been deducted. Then the amount that’s available to access will update and you can withdraw from the app as usual.